Home Computing

Today computers are as much a part of our homes as the fridge or washing machine and we rely on the internet more than ever. Experts@IT can help you choose a new computer to meet your needs and if you’ve got a problem with the one you already have, we can help with that too.


Here are a selection of our services for home:
– Desktop and Laptop Computers (including setup and data transfer)
– Software
– Antivirus Software
– PC Health Checks
– Backups
– UPS (Uninterruptible Power Supplies)
– AdSL & Wireless Broadband Modems and Routers

Desktop and Laptop Computers


We are able to supply a large range of Desktop and Laptop (Notebook) Computers. As local authorised service agents for HP, Apple and Acer, it’s reassuring to know that should something go wrong with your computer, you won’t have to send it away to be repaired.

There is so much more to choosing a computer than just the price and colour. We’ll identify the best computer to suit your needs. If you need help setting it up at home, onsite installation is part of our service. By the time we’ve finished, your new computer will be ready to use. We can even transfer data from your old computer if you need us to.

Call or email us today for an obligation free quote.



Software


Choosing the right software is as important as choosing the right computer.
In addition to traditional PC software, the internet has presented a huge range of “cloud” based applications making it harder than ever to decide which is best for your business.

If you would like the latest version of Microsoft Office on your PC or laptop computer (or both), ask us about Office 365.

Our Technicians and IT Consultants have a broad software knowledge and can help you find the right applications to meet your needs.



Antivirus Software


One of the most common reasons computers are brought in to us for repair is virus or malware infections.  While Antivirus programs won’t catch 100% of viruses and malware, they significantly reduce the risk of infection.  Internet security software is not expensive, especially if you consider potential data loss and cost involved if your computer does get infected.

We use and recommend Trend Micro Internet Security software.  If you aren’t confident to install it yourself, we can do this for you too.



PC Health Checks


Why not bring your PC or laptop in for a health check?  We’ll run a set of virus and malware scanning tools over it and will check your system’s general health (eg. hard drive, memory usage etc). We’ll also check the system is clear of fluff and dust which are common causes of overheating and subsequent component failure.



Backups


A lot of people think that backing up their system is a matter of putting their favourite photos on a USB memory stick.  That’s if they backup their files at all!  Alternatively, they might consider a backup as moving or archiving files onto an external hard drive.

Hard drives are the most common components to fail and they usually fail without warning.

If you only have one copy of your data on one source, you don’t have a backup!

Do you have favourite photos or documents that only reside on your computer OR an external hard drive? Would you be upset if you lost them? If the answer is yes, then you need to back them up NOW! External hard drives fail too.

Perhaps you already backup your important files but if your hard drive fails, do you have all the program disks and system drivers handy to reinstall on the replacement hard drive?

Having an adequate backup regime in place is just as critical for home computers as it is for business.

Experts@IT are able to put in place a backup system which will ensure your data is safe. We also have systems which keep an up to date image of your whole hard drive so if it fails, replacement is simply a matter of swapping in a new drive and restoring the backup image. Best of all, it doesn’t cost the earth.

A proper backup system is an insurance policy for your data. Don’t be caught unprotected! Hard drives are the most common components to fail and they usually fail without warning.

If you only have one copy of your data on one source, you don’t have a backup!



UPS (Uninterruptible Power Supplies)


With Broken Hill’s power supply regularly experiencing outages, spikes or brown outs (voltage drops), it is highly recommended that computers and associated equipment like network switches and modems are connected to mains power via a UPS (Uninterruptible Power Supply) – even at home!

A UPS performs several functions. Firstly, it acts as a backup power source providing power to equipment instantaneously when the mains power fails. This is achieved via an array of batteries which are kept charged when the UPS is under normal mains power operation. The period of time the UPS is able to supply power to connected equipment is dependent on the power drawn by that equipment and the size or VA rating of the UPS. The higher the rating, the more power that is stored and hence the longer it is able to supply backup power.

Some UPS units will connect to a PC via a USB cable allowing them to communicate power status and other information. This means when a power outage occurs, the UPS can advise the computer when it’s batteries are almost exhausted and the system will perform an orderly shutdown. This minimises the risk of corrupted files and data loss which can result when an abnormal shutdown occurs after a sudden power loss.

UPS units also perform a voltage regulation function, providing a constant power output to connected equipment during power spikes and brown outs. This again protects your equipment from damage and/or data loss.

A UPS is a relatively inexpensive way to keep your expensive IT equipment safe. If you would like more information on how a UPS can protect your systems, call or email us today.



AdSL & Wireless Broadband Modems and Routers


We keep a range of quality AdSL modem/routers and Wireless Access Points in stock for when you need a new modem in a hurry.

If it’s wireless broadband that you need, we can also assist you with a 3G or 4G modem through our affiliation with the Broken Hill Telstra Shop.

Having your modem setup correctly is important – especially if you have a wireless network. An unprotected wireless network means that anyone can use your internet and possibly access data on your computers without you even knowing.

If you aren’t sure how to setup your modem or would like to check it is secure, give us call to arrange a home visit.